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WOODWINDS LODGING RESERVATIONS 1-800-403-6744 / TOLL FREE FROM THE UK +0808 234 0139

Rental Policies and Procedures lodging

Deposit Terms:

An initial deposit equal to two nights lodging is required at the time of booking of which $100 is non-refundable. Full payment is due 60 days prior to arrival. If the reservation is made within 60 days of arrival then full payment is required at the time of booking.

Cancellation Terms:

A full refund, less the non-refundable $100 deposit, if the reservation is cancelled before 60 days prior to arrival. If the reservation is cancelled after full payment, or within 60 days of arrival date, the full amount is forfeited regardless of reason of cancellation. There are no refunds for no-shows, late arrivals or early departures regardless of weather and road conditions.

Travel Insurance: Guests have the option of purchasing travel insurance as cancellation protection up until final payment is taken. Once purchased guests may not cancel the insurance. Travel insurance cannot be purchased after the final payment is made.

Security Deposit:

Upon arrival a credit card will be authorized for $250 as a deposit to cover any damages, excessive housekeeping costs, noise complaints or miscellaneous costs accrued by guests. This authorization will remain on file for the duration of the stay and until we are able to inspect the property after guest’s departure. Tenants are liable for any damages to the premises, furnishings, equipment and household items that occur during the renter’s occupancy, excluding normal wear and tear. Late check-ins must come into the office within 24 hours to leave a security deposit. If a guest does not appear to leave a security deposit the card used for the final payment will be used for the security deposit.

Check-in/Check-out:

Check in time is after 4:00pm and check out is no later than 10:00am. All guests must check in at our office at 300 North Main Street.

Lost/Forgotten Items:

Wood Winds is not responsible for lost or forgotten items.

Parking:

Parking is limited in Breckenridge. Wood Winds does not guarantee parking at all complexes. Please contact Wood Winds to confirm the available number of spaces. Off-site parking is available through the Town of Breckenridge for a daily fee.

Special Functions/Weddings/Parties:

Wood Winds strictly prohibits the usage of any of its rental properties for any special functions, weddings or parties where the maximum occupancy is exceeded.

Entry of Premises:

An authorized employee or repairman may enter the premises during customary business hours for any purpose connected with the repair, improvement, care or management of the property.

Early Departures/No Shows:

The guest is responsible for payment of all nights reserved regardless of the guest’s actual arrival/departure. Availability of lodging will determine if a guest may extend their stay. Full payment for lodging is required before check-out. There are no refunds for no-shows. No exceptions. If Travel Insurance was purchased, guest may contact CSA at 866-298-6846.

Unit Assignment:

Due to circumstances beyond our direct control WoodWinds reserves the right to substitute comparable accommodations up to and including the day of arrival, provided the guest is not charged a higher rate than the accommodation originally reserved.

Room Keys:

Only a certain number of keys are allowed per unit. If a key is lost, stolen or accidentally taken home, guests will be charged $35 per key. This can be paid at time of check-out or will be deducted from the security deposit. Guests may also be charged for lost parking permits or pool passes depending on the property.

Pets/Smoking:

None of our units allow pets or smoking of any kind, including tobacco and marijuana products. No exceptions. Any proof of pets and/or smoking will result in a minimum $500 fee to the guest’s security deposit.

Illegal Activity:

Guests take full responsibility for any and all illegal behavior and activities during their stay. This includes but is not limited to illegal use of wireless systems and access and theft of any sort. Guests found to have committed a crime may be prosecuted according to the laws of Colorado and Summit County.

***Please note our security deposit policy has changed as of August, 2015. Please contact our office with any questions regarding these changes***

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